Cancellation & No-Show Policy

Your appointment time is reserved just for you. We kindly ask for at least 48 hours’ notice if you need to cancel or reschedule.

• Cancellations made with less than 48 hours’ notice will incur a $50 fee or 50% of the scheduled service total (amount is dependent upon specific service scheduled).
• After two (2) late cancellations or no-shows, a deposit will be required to book future appointments:
  • This deposit will be applied to your service total. If you no-show or late-cancel, the deposit will be forfeited.

Card on File

A valid credit or debit card is required to secure all appointments.
Your card will only be charged in accordance with our cancellation policy.

Refund & Return Policy

• We do not offer refunds on any services. If you have concerns about your service, please contact us within 3 days so we can make it right.
• Retail products may be exchanged or returned within 14 days of purchase for a refund or replacement, provided they are gently used or in original condition.

Thank you for respecting our time and policies. These guidelines help us provide the best possible experience for all of our guests.